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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cyrus Moore

August 26, 2026

5  out of  5
rating by Cyrus Moore
"I’ve had multiple policies with Shawna for almost twenty years. I could not be happier with how she and her staff have helped me find the right policies and worked with me. Hoping for another twenty years with her and her office."
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Mishka Shubaly

August 24, 2026

5  out of  5
rating by Mishka Shubaly
"Very responsive and friendly. Much lower prices than I expected from State Farm!"
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Nick Matolka

August 21, 2026

5  out of  5
rating by Nick Matolka
"Shawna went above and beyond to assist me with setting up renter’s insurance for the first time. She answered all my questions throughly and she was very diligent on the details. I felt at ease in her hands and I would recommend anyone to work with Shawna."
We responded:
"Nick, thank you for your kind review, I am glad I was ablet o help you!! Please let me know if you have any other questions. Thank you!! --Shawna"
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chayce rice

August 18, 2026

5  out of  5
rating by chayce rice
"Great to work with all around! Always gets things done in a timely and professional manner. Always friendly and polite!"
We responded:
"Chayce, thank you for the 5 stars and the kind words! WE appreciate you and are here if you have any questions about your insurance plan. --Shawna"
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kenne macKillop

August 12, 2026

5  out of  5
rating by kenne macKillop
"friendly agent with succinct answers to my question and a referral regarding pet insurance"
We responded:
"Thank you so much for the 5 stars, Kenne! We really appreciate your support. If you ever need anything, feel free to reach out anytime. -- Shawna"
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Gloria Milner

August 8, 2026

5  out of  5
rating by Gloria Milner
"Shawna is very knowledgeable and takes time to answer your questions. Very professional and courteous and prices are competitive."
We responded:
"Gloria, thank you for the FIVE STARS and the kind words!! I appreciate you having your insurance with us, please reach out with any questions. --Shawna"
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Sijan Regmi

July 29, 2026

5  out of  5
rating by Sijan Regmi
"I have been with them for 6 years and counting. There are many many good reasons behind this."
We responded:
"Thank you so much for the 5 stars, Sijan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. --Shawna"
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Bright Daniels

July 28, 2026

5  out of  5
rating by Bright Daniels
"I called about getting a quote for renter’s imsurance for my apartment. Joycelyn was so helpful in helping me get the best option and price. She was conversational and respectful."
We responded:
"Thanks so much for the fantastic rating, Bright! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! --Shawna"
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Roger Bissell

July 27, 2026

5  out of  5
rating by Roger Bissell
"They are very kind and professional. Their insurance rates are very affordable. I highly recommend Shawna Stump as your agent."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Athens to know you had such a great experience with us. Thank you, Roger!!--Shawna"
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Christina Barrows

July 22, 2026

5  out of  5
rating by Christina Barrows
"I've loved state farm ever since I got there insurance the price of insurance from the insurance I had before I got start farm Is mind blowing I am saving money with state farm and the workers are absolutely amazing"
We responded:
"Christina, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Athens insurance team! - Your State Farm Agent, Shawna Stump "
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Kurt Barr

July 16, 2026

4  out of  5
rating by Kurt Barr
"New to the area. My state farm insurance in Pa, was more expensive. Same truck. No surprise. ( See their gas prices) ladies are very courteous, alles klar. So far. Thanks"
We responded:
"Kurt, Welcome to Athens!! Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Athens. --Shawna"
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Ahmed Alrumhi

July 13, 2026

5  out of  5
rating by Ahmed Alrumhi
"I being with State Farm for long time since I was in OU. I switched to progressive then guess what! State Farm gives me best insurance price I have ever got. I will recommend them. Thank you."
We responded:
"Ahmed, we are so happy you came back to work with us! Thank you for the kind words. --Shawna"
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Callee Downs

July 8, 2026

5  out of  5
rating by Callee Downs
"Wonderful coverage!"
We responded:
"Callee, thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. --Shawna"
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Rajesh Dhar

July 8, 2026

5  out of  5
rating by Rajesh Dhar
"I couldn't be happier with the service I received from Shawna Stump's State Farm office. Everyone was so friendly, welcoming, and incredibly helpful from start to finish. They took the time to answer all of my questions, explained everything clearly, and helped me choose the best coverage option for my needs.

The entire process was easy and stress-free because of how knowledgeable and attentive the team was. It's clear they truly care about their customers and want to make sure you're getting the right coverage. I highly recommend Shawna Stump's office to anyone looking for excellent customer service and an insurance team you can trust!"
We responded:
"Rajesh, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. --Shawna"
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Melissa Rutter

July 8, 2026

5  out of  5
rating by Melissa Rutter
"I have enjoyed having state farm as my insurance. They are such nice people and there insurance was affordable for me."
We responded:
"Thank you so much for the 5-stars, Melissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Thank you for being part of our State Farm family! --Shawna"
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Donita McClintic

July 2, 2026

5  out of  5
rating by Donita McClintic
"Shawna was extremely helpful and explained everything in detail!"
We responded:
"Donita, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, please reach out to us. --Shawna"
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Safa Khan

June 30, 2026

5  out of  5
rating by Safa Khan
"The experience was good and the staff was good."
We responded:
"Thank you for the amazing review, Safa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.--Shawna"
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James Hall

June 25, 2026

5  out of  5
rating by James Hall
"Shawna Stump and her team have been great. I would recommend them for all of your insurance needs."
We responded:
"Thank you for the amazing review, James! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.--Shawna"
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Chloe Wetstein

June 17, 2026

4  out of  5
rating by Chloe Wetstein
"Shawna was extremely helpful and attentive. This was my first time signing up for car insurance alone and she explained everything in great detail and answered all my questions. I never felt like I was being duped or was confused. I highly recommend working with Shawna and her team."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us . If you ever need anything down the road, do not hesitate to reach out—we would love to help! --Shawna"
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Janice Bailey-Magill

June 3, 2026

5  out of  5
rating by Janice Bailey-Magill
"Shawna Stump’s employees responded promptly to my calls and worked to find a solution for my insurance needs. Highly recommended!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Shawna Stump’s Team. "
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Tony Yates

May 27, 2026

5  out of  5
rating by Tony Yates
"I have been with State Farm for many years. When I moved to Athens in January of 2024 I had no reason to part ways with State Farm. When asking about local agents, several people highly recommended Shawna. They were friendly and took care of my needs.
In February of this year, the home in which I was living, burned. Despite a horrible situation, Shawn's office as well as State Farm claims department, have been nothing but wonderful. I highly recommend State Farm and Shawna Stump's office."
We responded:
"Tony, this is why I come to work every day. When things do not go right for my customers, my hope and goal is that we are able to help them through their recovery. Thank you for the 5 Star Review, we continue to hope things work out well for you in the re-building process. --Shawna"
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Kenzi Miller

May 27, 2026

5  out of  5
rating by Kenzi Miller
"State Farm is the best insurance provider in this area, by far! I was with another insurance company and Shawna stump State Farm was able to get me liability insurance for $35 cheaper than what I was paying with the other provider. They have been super helpful and I am so glad I made the switch!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! --Shawna"
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jessica crowley

May 27, 2026

5  out of  5
rating by jessica crowley
"Absolutely amazing staff, not only is the insurance the cheapest I’ve ever had but they were so friendly and personable. I am new to the community and they even helped me with other resources!"
We responded:
"Thank you for the fantastic review, Jessica! We are always here to help with your insurance needs here in Athens . --Shawna"
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Brandon Lewis

May 18, 2026

5  out of  5
rating by Brandon Lewis
"Made sure that the policies that I have are exactly as I wanted."
We responded:
"Brandon, thank you for your kind review. We appreciate you, please reach out if you have any questions. --Shawna"
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Josh Mccoy

April 28, 2026

5  out of  5
rating by Josh Mccoy
"Great customer service quick and easy to deal with"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Athens to know that you had such a wonderful experience with us here on our team. --Shawna"