Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thomas Robinette III

July 3, 2023

1  out of  5 rating by Thomas Robinette III
"Title: Triumphing Over Adversity: A Game-Changing Insurance Solution In 2020, I was confronted with an overwhelming financial burden while trying to maintain my job and support my family. A 2009 Chevy Cobalt, an exorbitant $350 monthly insurance costs required to keep my job, leaving me with no choice but to go without a working vehicle. It was a crash landing that shattered my hopes and dreams. Being the sole licensed driver and breadwinner in my household, my responsibilities extended beyond just myself. Caring for my autistic brother and disabled mother was a full-time job in itself. However, life's obstacles didn't deter me. I had an impeccable driving record, yet it seemed as if I was being punished by the insurance system. They had their pound of flesh, but what about my fair share? Eventually, I managed to acquire a 2011 Kia Soul, despite its well-known theft issues. Determined to secure better insurance coverage, I diligently searched for alternative options. And to my great delight, I discovered a different insurance company that not only offered me a monthly rate $150 lower than State Farm but also included comprehensive, collision, and liability coverage. It was a breakthrough that breathed new life into my situation. My journey thus far has taught me invaluable lessons about resilience and resourcefulness. Life's roadblocks may have knocked me down, but they did not break my spirit. I refused to succumb to the challenges I faced. Instead, I channeled my determination into finding a solution that would empower me to overcome the obstacles hindering my progress. Today, as I reflect on my journey, I am proud of the strides I have made. I am the living embodiment of the adage that when one door closes, another opens. While it may appear that State Farm profited from my misfortunes, I choose to focus on the triumph of securing better coverage at a significantly reduced cost. My story stands as a testament to the strength of the human spirit and the power of perseverance. It serves as a reminder to all those facing similar challenges that, despite the unfairness of life's circumstances, we possess the ability to rise above and create a brighter future for ourselves and our loved ones, without State Farm. So, to all those struggling with insurance costs and feeling trapped by their circumstances, know that there is hope, by leaving State Farm. Embrace the challenges, explore alternative options, and never give up. Your determination will lead you to the breakthrough you deserve. Remember, even in the face of adversity, it is possible to rewrite your narrative and emerge victorious."

Jason Hughes

April 18, 2023

2  out of  5 rating by Jason Hughes
"Wife and I had our car insurance with Shawna Stump. Noticed our rates were different on an invoice so we called to find out why. Got the issue fixed we thought but kept getting billed the wrong amount month after month. Was sent a check for the amount that was due but took months to get after cali g multiple times. We went to GEICO. Look at your statements closely."

Donita McClintic

December 1, 2022

5  out of  5 rating by Donita McClintic
"Shawna was extremely helpful and explained everything in detail!"

Martin Hanlin

September 14, 2022

5  out of  5 rating by Martin Hanlin
"Their the Best!"

Nathan Hashman

July 28, 2022

5  out of  5 rating by Nathan Hashman
"Love this agency has taken care of me every call. Going to miss having them in the future as I've moved to texas."

Jon Davenport

May 25, 2022

5  out of  5 rating by Jon Davenport
"I met with Shawna stump this week and I will say I was thoroughly pleased with the information she and her associates provided. If you're looking for a great location to sign up with state farm insurance. Stop by your local office operated and ran by Shawna stump and her associates. Thanks Shawna stump."

Larry Shasky

May 10, 2022

5  out of  5 rating by Larry Shasky
"Shawna was very helpful with our claim process, I recommend her and her team to everyone!"

Mohammed Rashed

February 23, 2022

5  out of  5 rating by Mohammed Rashed
"Clay and Andrea are awesome staff. They helped me to get the insurance. I highly recommend this agency."

Jahiah Gosney

February 1, 2022

5  out of  5 rating by Jahiah Gosney
"Professional insurance service"

Rob Matheny

January 6, 2022

5  out of  5 rating by Rob Matheny
"Always helpful & very friendly"

William Condee

November 22, 2021

5  out of  5 rating by William Condee
"Shauna and her team are friendly and very helpful. They respond to our questions promptly, and they offer helpful advice as to how we can save money and get better coverage. They're the best!"

Abby Webb

June 18, 2021

5  out of  5 rating by Abby Webb
"The lady i spoke to was so incredibly nice and helpful💗"

Lesa Ann

April 26, 2021

4  out of  5 rating by Lesa Ann
"Gets me covered no matter what"

Dave Tamm

April 10, 2021

5  out of  5 rating by Dave Tamm
"Good quality service at a reputable establishment. Will consider needs and fit an insurance package that fits your family."

Shaun Pfister

December 28, 2020

1  out of  5 rating by Shaun Pfister
"Worst business ever. Payed them on Friday dec.4th got stopped on the 8th for driving without a license. That's how I find out that the insurance I payed for on Friday the 4th, still wasn't any good. Why?? Because the state farm office in athens ohio don't know what an AAMVA form even is. But mind you Friday morning I paid my insurance so I could go to work and 4 days later I find out because of state farm insurance company in athens ohio I now have to go to court for a driving over suspension that never should have happened but they don't care it's not there life's they are messing around with"

Hugh Norman

October 29, 2020

5  out of  5 rating by Hugh Norman
"Great rates and friendly people.."

Wael Hosha

October 1, 2020

5  out of  5 rating by Wael Hosha
"Very helpful people over there"

Lois Dunn

July 19, 2020

4  out of  5 rating by Lois Dunn
"They answered the question that I had asked them."


July 13, 2020

5  out of  5 rating by FNU
"Excellent service!"

David Robson

July 2, 2020

4  out of  5 rating by David Robson
"They treat you like family not like a customer. Great people and easy to work with"

Hardika Singh

May 19, 2020

5  out of  5 rating by Hardika Singh
"Staff is always polite and available to help. They patiently answer all my questions and explain the complicated world of car insurance in an easy manner."

Angie Gibson

May 1, 2020

5  out of  5 rating by Angie Gibson
"Shawna Stumps Office has been very co-operative with helping me with my Auto and Home Insurance policies."


May 1, 2020

5  out of  5 rating by LATISHA SHARPE
"Cortney & Shawna were very prompt and courteous! I'm so glad I made the switch to State Farm!!"

Sara Paige Bobo

May 1, 2020

5  out of  5 rating by Sara Paige Bobo
"I have worked with Shawna Stump's office on a few different matters & the agents who work at this office are SO nice and professional. I would highly recommend!"

Chelsi McCarty

May 1, 2020

5  out of  5 rating by Chelsi McCarty
"Excellent service and staff. Highly recommend!"